Privacy Policy

Last Updated: February 2026

Website: www.diablosolar.com

This Privacy Policy describes how Diablo Solar (“we,” “us,” or “our”) collects, uses, and shares information about you when you visit our website, contact us, or otherwise interact with us. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: When you fill out a contact form, request a quote, or otherwise communicate with us, we may collect your name, email address, phone number, mailing address, and other information you provide.

Usage Data: We automatically collect certain information when you visit our website, including your IP address, browser type, pages viewed, time spent on pages, and referring URLs.

Communications: If you contact us via phone, email, or SMS/text message, we may retain records of those communications.

2. SMS and Mobile Communications

Diablo Solar may communicate with you via SMS (text message) for purposes such as appointment confirmations, service updates, and responding to your inquiries — but only with your prior consent.

By providing your mobile phone number and opting in to receive text messages from us, you consent to receive SMS communications from Diablo Solar. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP to any text message you receive from us.

IMPORTANT: Diablo Solar does not sell, share, rent, or disclose your mobile phone number or any mobile/SMS-related information to third parties for their marketing or promotional purposes. Mobile information collected by Diablo Solar is used solely to communicate with you directly and will not be shared with third parties for marketing purposes.

3. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide customer service
Schedule and confirm appointments or consultations
Send you information about our products and services that you have requested
Communicate with you via email or SMS (with your consent)
Improve our website and services
Comply with applicable legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

Service Providers: We may share information with trusted third-party vendors who assist us in operating our website and conducting our business (e.g., CRM software, scheduling tools, email platforms). These providers are contractually obligated to keep your information confidential and use it only for the services they provide to us.

Legal Requirements: We may disclose information if required to do so by law, court order, or government authority.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not share your personal information, including mobile phone numbers or SMS opt-in data, with third parties for marketing or advertising purposes.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect usage data. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect certain features of our website.

We may also use third-party analytics services (such as Google Analytics) that collect and process usage data on our behalf. These services have their own privacy policies governing their use of your information.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

7. Your Choices and Rights

You have the following rights regarding your personal information:

Access and Correction: You may request access to or correction of the personal information we hold about you.
Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
Opt-Out of Communications: You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email. You may opt out of SMS messages by replying STOP.

To exercise any of these rights, please contact us using the information in Section 10 below.

8. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our website is not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete it promptly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Diablo Solar

Website: www.diablosolar.com

Email: info@diablosolar.com

Phone: 925-313-0600

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our website after any changes constitutes your acceptance of the updated policy.